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Return and Refund on Cancellation

We at epharmacykart.com take it as our professional and moral obligation to conduct a fair business that is transparent in all terms. We apply the return and refund rules on ourselves if under any given circumstance something goes wrong from our end. Customer satisfaction is something we give prime importance to, so if our customer finds an anomaly in the product and is not satisfied with it then he/she has the right to return or to switch the product. Our concerned panel will, however, see to it that the product is returned in its original state within +6 days from the date of receiving the shipment. Since epharmacykart.com reserves all rights to change the policy at any moment it considers best, you kindly requested to have a look at our policies before you continue further.

Return policy:

With regard to our return policy, the concerned panel first checks the product arrived, whether it has been tampered with or used in that case we do not accept the product. We will readily return a new product if the one received by the customer was damaged, inferior, expired or did not correspond to what had been shown to him. For the return, you are required to file a replacement request on our website within 10 days of the shipment, make sure you have attached a photo of the defective, scratched or the expired product via an e-mail. As soon as the request is accepted, we get on the job.

Cancellation and Refund policy:

We only allow refund once a cancellation of the ordered product has been done from our or your end. To know more about the terms of cancellation, you are requested to talk to our customer care executive. The reimbursement might take up to 7 working business days after we get your bank account details as the money is directed to your bank account.